Privacy Policy for Aralo Digital Travel

At Aralo Digital Travel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, maintain, and disclose information collected from users of the aralo.online website. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Data Controller Information

The data controller responsible for your personal data is Aralo Digital Travel. We operate remotely and online, based in Europe. If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected].

What Personal Data We Collect and Why

Aralo Digital Travel's primary function is to provide information and guidance. We limit data collection strictly to what is necessary for our operational purposes and to respond to your direct enquiries. The only personal data we collect is through our contact form submissions:

Name:
Collected to address you personally and facilitate professional communication.
Email Address:
Essential for us to respond to your enquiry and maintain communication regarding your specific questions.
Message Content:
This allows us to understand the nature of your enquiry and provide relevant, tailored assistance.

We do not collect any other personal information, such as IP addresses, location data, or browsing habits, beyond what is explicitly provided by you through the contact form.

Cookies and Local Storage

Our website uses local storage solely for managing your cookie consent preference. When you accept our cookie policy, this preference is stored in your browser's local storage so that you are not prompted again on subsequent visits. This is a functional requirement for user experience and not for tracking purposes.

We do not use any tracking cookies, analytical cookies, or third-party cookies. Our commitment is to provide a privacy-first browsing experience. You can manage your browser settings to refuse cookies or delete them at any time, though this might reset your cookie consent preference on our site.

No Third-Party Analytics, Advertising, or Social Media Trackers

Aralo Digital Travel does not employ any third-party analytics tools (e.g., Google Analytics), advertising trackers, or social media pixels. We believe in providing a clean, focused user experience without intrusive data collection. Your interaction with our website is not monitored or used for profiling purposes by us or any third parties.

Data Retention

We retain contact enquiries submitted through our website for a period of up to twelve (12) months from the date of submission. This retention period allows us to adequately respond to your requests, follow up if necessary, and maintain a record for service improvement and accountability. After this period, all identifiable personal data associated with your enquiry is securely deleted from our systems. We do not indefinitely store personal data that is no longer required for its original purpose.

Legal Basis for Processing

Our processing of your personal data is based on two legal grounds:

  1. Consent: When you submit a contact form, you explicitly provide your consent for us to process your name, email, and message to respond to your enquiry. You can withdraw this consent at any time by contacting us.
  2. Legitimate Interest: We have a legitimate interest in processing your data to respond to your queries, improve our services based on feedback, and ensure the proper functioning of our communication channels. This processing is balanced against your rights and freedoms and is conducted in a manner that does not override your interests.
What is Legitimate Interest?

Legitimate interest is one of the lawful bases for processing personal data under GDPR. It means that we can process your personal data if we have a genuine and legitimate reason and we are not harming any of your rights and interests. In our case, responding to your direct inquiries and using feedback to enhance our service quality are considered legitimate interests.

Your Rights Under GDPR (General Data Protection Regulation)

As a data subject, you have several important rights concerning your personal data:

  • Right to Access: You have the right to request copies of your personal data that we hold.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data, under certain conditions.

How to Exercise Your Rights

If you wish to exercise any of your rights, please contact us directly via email at: [email protected]. We will respond to your request within one month, as required by law. We may need to verify your identity before processing your request to ensure the security of your data.

No Automated Decision-Making or Profiling

Aralo Digital Travel does not engage in automated decision-making or profiling activities using your personal data. All interactions and decisions are made by human operators.

Changes to This Privacy Policy

Aralo Digital Travel reserves the right to update this Privacy Policy at any time. When we do, we will revise the "last updated" date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Aralo Digital Travel
Europe (remote/online)
Email: [email protected]

This Privacy Policy was last updated on 20th October 2023.